FAQs
Frequently asked questions
Yes, in our physical stores you will often find an expanded selection, including seasonal specialties, limited editions, and exclusive products that are not available online.
In addition to our own chocolate and truffle creations, we also offer a carefully curated selection of products from renowned manufacturers in France, England, Italy, Belgium, and other European countries.
A visit in person is well worth it!
Our Mozartkugeln and pralines have a best-before date of approximately 3 months from the production date. Since these are fresh chocolate products, we recommend storing them in a cool, dry, and dark place, and enjoying them within this period to ensure the best quality and full flavor.
We offer two varieties of our homemade Mozartkugel:
Classic Mozartkugel with Marzipan: Filled with pistachio marzipan and hazelnut nougat, coated in creamy milk and dark chocolate couverture. Marzipan consists of ground almonds and sugar. In our high-quality marzipan, the almond content is at least 50%. This quality is often referred to as premium marzipan.
Mozartkugel without Marzipan: Filled with pistachio cream and hazelnut nougat, coated in creamy white and dark chocolate couverture.
Both varieties are available individually or in various gift packages – from boxes containing 6 to 36 Mozartkugel. Additionally, we offer mixed packages that combine both varieties – ideal for tasting or gifting.
Discover our full range on our Mozartkugel page:
In our shop you can pay securely and conveniently using the following payment methods:
Credit and debit cards : Visa, Mastercard, American Express, UnionPay
Digital Wallets & Quick Checkouts : PayPal, Apple Pay, Google Pay, Shop Pay
Local payment methods (available by country):
e.g. B. Klarna, iDEAL, Bancontact, Cartes Bancaires, Przelewy24, BLIK, MobilePay and many more.
The exact availability of individual payment methods may vary depending on your country of residence. All payments are processed securely through Shopify Payments .
During the summer months, we ship our chocolate products only to a limited extent and primarily during periods of cooler or rainy weather. Alternatively, feel free to send us an inquiry via email: shop[at]braunpunkt.at. During cooler weather phases, we’re happy to check whether shipping is possible.
In high outdoor temperatures, we cannot guarantee the quality and integrity of the goods, as delicate products like pralines and chocolates can be damaged by heat.
Starting in September, we generally resume regular shipping – depending on the weather. During particularly hot periods, we may pause shipping to protect your order. Please note that if the outside temperature exceeds 25°C, delivery delays may occur.
Tip: During the summer season, we would be delighted to welcome you to our air-conditioned stores in Salzburg. As a customer service, we offer insulated bags for safely transporting your favorite chocolates.
We deliver to the following countries all year round:
Germany, Italy, Liechtenstein, Austria, Slovakia, Slovenia, Czech Republic, Hungary
In addition, we ship from October to April (not during summer) to:
Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Croatia, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Sweden, Spain.
For more information, please see the ‘Shipping’ section in the footer menu.